Introducing TrainingTank, Rapid Reply, and Type2Find features for MailTank
Macworld is over for another year and ever since we got back to our desks, we have been hard at work on MailTank. While we were there, we told everyone about the exciting new features we are adding. Now we are ready to roll them out
MailTank is the quickest and most efficient system for answering customer email that has ever been offered. On those occasions when an organization is inundated dozens or even hundreds of similar messages, wouldn’t it be nice to answer all those messages with only a couple of clicks? MailTank’s new Rapid Reply feature lets you do just that, while still maintaining the flexibility MailTank customers have come to expect.
Every organization has growing pains – or they’re just not growing. As new people come on board it can be challenging to get them up to speed. MailTank’s TrainingTank feature creates a secure, simulation environment for team members to work in while they learn how to interact with your customers.
MailTank’s template system slashes response time. Pre-programmed replies mean that you barely have to type when answering customer email. As the number of templates grows, MailTank’s Type2Find feature helps you to filter templates on-the-fly in the message editor so you can quickly locate the correct template and get the right answer to your customers fast.
Surf to MailTank now and get ready to move into a new era of improved customer service.
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